“NFI Parts is North America’s most comprehensive parts organization”
The NFI Group is a world-leading independent bus and motor coach manufacturer, service, and parts provider. We have an industry leading support network made up of experienced and knowledgeable professionals, well-stocked distribution centers, and all the top brands in the industry from the leading parts OEMs.
NFI Parts is North America’s most comprehensive parts organization, providing parts, technical publications, training, support for its OEM product lines (transit buses, motor coaches and cutaways), as well as other manufacturers through our extensive cross reference database.
NFI Parts represents the OEM product lines of New Flyer, MCI, ADL, ARBOC, NABI and Orion. NFI Parts brings together over 90 years of parts experience and now supports a combined fleet of more than 75,000 active transit buses, motor coaches and cutaway vehicles. NFI Parts serves over 5,000 customers annually, with long term relationships with over 17,000 customers from 7 parts distribution centers.
NFI Parts has strategically located Parts Distribution Centers with 700,000 square feet of warehouse space. Our distribution strategy allows us to efficiently serve all of our customers, reduce delivery times, and support Supply Chain Solutions.more info
For details on NFI Group Leadership please click here.
President | NFI Parts
Brian is the President of NFI Parts, the New Flyer and MCI parts businesses. He is responsible for NFI Parts Sales and Business Development, Business Systems, Publications, Training, Warranty, Smart Bus Technology and Aftermarket Supply Chain and Distribution.
Brian Dewsnup was the Chief Financial Officer at NABI when NFI Group Inc. acquired the company in 2013, and later became the Vice President and GM Operations. Brian acted as New Flyer’s VP of Business Development and led the MCI acquisition team, and supported both NFI and MCI with combination and integration analysis. In May 2016 Brian was appointed Vice President and GM for MCI’s Aftermarket Business, and in December 2016 Brian became the President of the Parts business unit and assumed responsibility for both New Flyer and MCI Parts, currently known as NFI Parts.
Vice President of Customer Service
Scott Robertson has been with the organization since 2011 and started his career with a focus in Engineering and Customer Service as the Aftermarket Product Engineering Manager.
Scott was promoted in 2012 when he took on leadership of the Product Management, Engineering, and Supply Chain teams within the MCI Parts Business as the Director, Product Management. Most recently, with the consolidation of the New Flyer and MCI Parts business, Scott’s role evolved to the Vice President of Customer Service taking on responsibility for private sector customer service teams in 2017.
Vice President of Customer Service
Kerri joined New Flyer in 1994 in Customer Service and has held a number of customer service, sales and business development positions throughout her career.
Kerri began with New Flyer as a Parts Account Manager and quickly became the Customer Service Manager where she developed and implemented many of our customer service staff, processes and programs we utilize today. She was a key part of the implementation team to our current software system (Oracle) and has a strong understanding of all aspects of the Parts Organization. In her current role of Vice President, Customer Service she has the overall responsibility of ensuring customer satisfaction and that New Flyer provides parts delivery and support services that meet or exceed our customers’ overall expectations. Kerri also oversees New Flyer’s Customer Service teams to ensure that New Flyer is providing strong levels of customer service and contract management.
Vice President of Operations
Mary Litke brings over 16 years of senior level operational experience in both manufacturing and parts procurement.
Mary most recently worked as the Plant Manager for the Anniston location and had direct responsibility for successfully transitioning production from NABI product lines to Xcelsior. Prior to her promotion to Plant Manager, Mary was the Vice President, Supply Chain for the NABI business with responsibility over sourcing, Purchasing, Buy America Compliance, Logistics, Warehousing and Materials Management. Mary is now the Vice President, Operations Parts and is responsible for the Supply Chain, Warehousing, Technical Publications, Training and Engineering teams within the Parts Business.
Director of Business Development
Jon Williams joined NFI Parts in January 2021 as Director of Business Development, which includes responsibility for new product development, bid, contract and pricing support, private label brands and acquisitions.
Jon has held numerous positions within different NFI Group companies since he started in 2007 including time in Purchasing, Sourcing, Business Excellence, Service Centers and Operations. Jon has led numerous major initiatives including the opening of the MCI Bay Area Service Center in Hayward, CA, the oversight of the Pembina Coach assembly line and leading improvements in the MCI QAS manufacturing system.
Jon holds a Business Administration diploma from Red River College, a Bachelor of Commerce (Hons.) degree from the University of Manitoba and is Lean Six Sigma Black Belt certified.
Vice President of Human Resources
Herb is a human resources veteran with over two decades of experience leading people services. Currently serving as Vice President, Human Resources, Herb is responsible for leading people services for the transit bus business in Canada and the U.S., including human resources, training, safety, and environmental initiatives.
Through progressively advancing human resource roles over his near 40-year career, Herb has served in Division Director, Vice President, and Senior Vice President HR roles for industrial companies, including Maytag Corporation, Coca-Cola, and North American Bus Industries (NABI Inc.) which was acquired by New Flyer in 2013. He holds a Bachelor of Science Degree specializing in human resources and organizational psychology, and is a certified Senior Professional in Human Resources (SPHR). Herb also serves on the Industrial Committee for the Calhoun County Chamber of Commerce.
Warehouse Operations & Logistics Director
Rick started with the organization as the Warehouse Operations and Logistics Director NFI Parts in
March of 2020.
Rick’s role includes overseeing the Transportation Department and implementing several Service Center Parts Distribution Centers throughout the network. As the Director of Logistics, Rick is responsible for 15 Parts Distribution Centers and transportation for NFI Parts Business.
Director of Parts Supply Chain
Phyllis has been with the organization for over 8 years, with responsibility for various elements of the Supply Chain, Logistics/Distribution and is currently the Director, Parts Supply Chain.
Prior to joining NFI Parts, Phyllis spent over 25 years in Supply Chain, Logistics Processes, and Retail Operations. Phyllis holds her PMAC certificate
from Sheridan College and is
a member of SCMA and APICS.
NFI Parts Careers
Search for a great career
We are always looking for skilled individuals to join our team. Click on the link below to search and browse available career opportunities with NFI Parts.Search NFI Parts Careers